“Patients may initiate communications with a provider using email. What if a patient initiates communications with a provider using email? The OCR says: For example, certain precautions may need to be taken when using email to avoid unintentional disclosures, such as checking the email address for accuracy before sending, or sending an email alert to the patient for address confirmation prior to sending the message.” “The Privacy Rule allows covered health care providers to communicate electronically, such as through email, with their patients, provided they apply reasonable safeguards when doing so. But what is considered reasonable? The Office of Civil Rights (OCR) of the Department of Health and Human Services includes several statements on its HIPAA FAQs page. Notably … Under many HIPAA regulations, the standards call for reasonable safeguards, reasonable approaches, reasonable policies, etc. But they should be using reason to think about how they are protecting PHI. But like much of HIPAA, people in covered entities start with the premise they are to protect PHI.
HIPAA compliant email is discussed in the HIPAA FAQ pages. What do the Privacy and Security rules allow – or prohibit – when it comes to HIPAA and email? Many people are looking for specifics on HIPAA-compliant emails. This means the first rule of avoiding unauthorized disclosure of PHI is to get the email address right!Ĭontact Us Today HIPAA and email can coexist … it’s a matter of understanding the rules So, the email doesn’t get to the patient but does go to someone else who actually has the incorrect email address.
What is increasingly common is that a patient’s email address has been entered into a record with errors. It bears repeating that the Internet, and things like an email sent over the Internet, is not secure. Although it is unlikely, there is a possibility that information included in an email can be intercepted and read by other parties besides the person to whom it is addressed. These folks should consider the HIPAA compliance requirements to protect PHI from unauthorized disclosure. Many providers use email to communicate with patients where protected health information (PHI) may be exchanged. In any case, it’s not going away anytime soon, especially for communications between individuals and health care providers. This may be due to a quest for newer methods of communication or because email has become as odious as unwanted mail from the post office.
#Hippa secure email solutions series
The HIPAA Compliance Review is an audit only and does not provide any policies, procedures, or training.Part one of a two-part series on HIPAA and email.Įmail has been widely used by both businesses and the general public for much of the last thirty years, and reliance on it has found its way into the daily lives of millions. In fact, email has been around so long that its use has become passe for some people. Medcom works closely with employers to meet their unique needs in an increasingly challenging regulatory environment.
Medcom’s HIPAA Privacy & Security Compliance Review helps employers audit their HIPAA Program from a compliance perspective. A certificate of training is provided upon completion of the course. Medcom’s expert instructors have provided training for professionals in diverse industries such as healthcare, insurance, governmental agencies, education, transportation, manufacturing, retail, and hospitality. Helps the employer create a culture of privacy and security.Provides a customized solution for self-funded employers, open enrollment counselors, management training, HR professionals, IT staff, healthcare industry personnel, and others.Presented by qualified, experienced professionals.Personalized and customized solutions for employers of all types and sizes.Key Features and Benefits of Medcom's Training: Training sessions may include the development of policies and procedures for implementing a HIPAA-compliant program. This helps companies better protect the privacy and security of protected health information. HIPAA-HITECH Training sessions help educate employees on HIPAA Privacy and Security laws. Medcom provides comprehensive on-site or web-delivered HIPAA-HITECH Training.
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